The problem

You know something's off. Maybe it's a support ticket that keeps coming back in different words. Maybe it's a conversion number that's just... fine, never great. Maybe it's the feeling that people sign up, poke around, and quietly disappear.

The hard part isn't that something's broken. It's that you don't know where so you end up guessing. Redesigning a screen that was never the problem. Adding a feature nobody asked for. Fixing the loudest complaint instead of the real one.

What, it's persisting?

Most teams try to fix this by staring harder at the same dashboard, or asking "any feedback?" in a Slack channel nobody checks. Neither works because the real leak is almost never where you're looking first.

There's a specific way to find it. Not a full analytics overhaul, not a redesign, a method you can run in one sitting, with what you already have.

what you're going to get?

This free checklist walks you through it in 5 steps:

• Where to actually look first (it's not your homepage)

• How to tell a real leak from noise, even without fancy analytics

• A simple way to sort what's urgent from what's just loud

• The one question that reveals if you're about to fix the wrong thing

• How to walk away with one clear answer — not a list of 15 maybes

Get the link

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I'm a product manager sharing what I use to spot and fix broken user journeys.
This is a free resource, no strings attached.
Questions? pmworkflowlab@proton.me